
| Business Relationships Revisited |
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I just came back from my BNI meeting and we talked about another aspect of business relationships. What I think it comes down to is not "What's in it for Me" but "What's in it for the Client". What I mean is, as a service provide, how can I solve your problem or provide with a solution to what you need to conduct your business. That being said, sitting down with a client or prospect we must listen to them and learn how they conduct their business so we can provide a solution for them. This is the beginning of the relationship process. In the web design field many times the client knows they need a web presence but do not know how to go about or where to start. That's when I give a gentle nudge and tell them the basics on how to get online.
Building a relationship with your clients helps them to understand if you have the skills to help them. Like my mother says, "It's a two way street", and both parties need to know where the other is coming from. When this happens you both can decide if working together is going to be beneficial to each of us |
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